Tiffany Jones Designs  
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International Shipping

Tiffany Jones Designs ship to more than 40 countries around the globe. Prior to delivery to the recipient, the shipment may be subject to the customs fees, import duties, taxes, and other charges of the destination country. These charges are always the recipient's responsibility.

Shipping

All international orders will be shipped, with no additional charge, via FedEx International Priority. Please note that the arrival times listed on our website apply only to shipping in the Unites States. Estimates of the international shipping delivery times usually take 2 days but more information can be provided by one of our customer representative at info@tiffanyjone.com or +1-212-372-7750.

Restrictions

Some countries don’t allow shipments of jewelry or diamond. For example, they might allow you to import a loose diamond but not a diamond ring. Please note check your country customs authorities restriction for suggested merchandize.

Insurance

Your order will be fully insured and from the minute it leaves our office to the minute it arrived to you. Protection will be provided by a premier global insurance company for all orders shipped internationally. For questions about protection for shipments please contact our customer representative at info@tiffanyjone.com or +1-212-372-7750.

Order Payment

Tiffany Jones Designs accepts payment only in United States Dollar. We don’t accept other currencies.
  • Please note, orders value must meet minimum of $500.

Payment Methods

We accept:
  • Credit Cards - Visa or MasterCard
  • PayPal or Google Checkout - US Dollars only
  • Bank to Bank Wire Transfers - Receive additional 1.5% discount
  • Please note, payments from Mexico mast be made only with Bank to Bank Wire Transfers.

Custom, Duties and Taxes

Customs authorities in your country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs, FedEx or the customs office will contact you directly to arrange for the payment of any charges that may be due.

The table below shows estimated duty and tax rates. Please be advised that Tiffany Jones Designs has no control over these charges. The actual amount charged by customs may differ from the rates below. Some custom authorities will ask you to arrange for a private broker to clear from custom or to fill release forms. Please contact your local customs office for further details. You can also visit your country custom website for more information.


Country Estimated Taxes & Duties Rate Website for more info
Australia 0% to 15% Visit Website
Austria 5% to 25% Visit Website
Belgium 0% to 2% Visit Website
Bulgaria 5% to 25% Visit Website
Canada 0% to 12% Visit Website
China 0% to 10% Visit Website
Cyprus 10% to 25% Visit Website
Czech Republic 10% to 25% Visit Website
Denmark 15% to 25% Visit Website
Estonia 15% to 25% Visit Website
Canada 0% to 2% Visit Website
Finland 15% to 25% Visit Website
France 15% to 28% Visit Website
Germany 15% to 25% Visit Website
Greece 5% to 20% Visit Website
Guam 0% to 4% Visit Website
Hong Kong 0% to 10% Visit Website
Hungary 5% to 25% Visit Website
Ireland 5% to 25% Visit Website
Italy 5% to 28% Visit Website
Japan 5% to 10.5% Visit Website
Latvia 10% to 25% Visit Website
Lithuania 10% to 25% Visit Website
Luxembourg 5% to 25% Visit Website
Macau 0% Visit Website
Malta 10% to 25% Visit Website
Mexico 15% to 35% Visit Website
Netherlands 5% to 20% Visit Website
New Zealand 15% to 20% Visit Website
Northern Mariana Islands 5.75% Visit Website
Norway 25% Visit Website
Poland 5% to 20% Visit Website
Portugal 5% to 28% Visit Website
Puerto Rico 0% Visit Website
Romania 5% to 20% Visit Website
Singapore 7% Visit Website
Slovakia 10% to 25% Visit Website
Slovenia 10% to 25% Visit Website
Spain 10% to 30% Visit Website
Sweden 5% to 25% Visit Website
Switzerland 2% to 10% Visit Website
Taiwan 5% Visit Website
United Arab Emirates 0% Visit Website
United Kingdom 10% to 25% Visit Website
US Virgin Islands 0% Visit Website


Privacy

Customs authorities in your country might opening and inspect your package. Furthermore, information about your order, shipment and products will be attached with your package; this is part of the customs clearance process.

Returns

To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return most items in their original condition within 30 days of the date of shipment for a refund or an exchange.
  • Please note: The recipient is responsible for working with the local authorities to resolve any GST tax issues. If a GST refund is required because an order is returned or because an exchange, repair, or resize order is assessed GST tax, the recipient is responsible for following the procedures necessary to request such refund. Tax assessment and refund decisions are made by the local authorities and are not controlled by Tiffany Jones Designs. Tax refund requests may take up to 30 business days to fulfill.
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